Hawkesbury Business Events is part of Prismatic Group Pty Ltd, a private company, and does not request that you provide us with any of your (including the individual, others and organisations the individual represents) personal information unless you choose to do so. By using our website, communicating with us or engaging our services, you are agreeing to the terms of this privacy policy and our terms and conditions related to your actions. This includes agreement for the capture of automatic data.
By using our website, you agree that you have capacity to enter into this agreement under New South Wales law. If you are under the age of 18, your parent or guardian is agreeing to be bound by this agreement by allowing you supervised or unsupervised access to this website and other engagement methods with Prismatic Group Pty Ltd.
Common personal information data that we collect and their purposes includes but is not limited to:
- your name, workplace, email and postal address for marketing purposes,
- your name, phone number, address and email address to allow us to provide you adequate quotes and services, plus ensure we can enforce the terms of our service agreement,
- general analytics data from our website and social media including your location and time spent engaging to ensure that we tailor our marketing information and user experience to meet your needs and to maintain the security and integrity of our online presence,
- publicly available information about you following your engagement with us including online reviews of our services or details of your experience so that we can include them in our marketing and inform our continuous improvement cycle, and
- any other data or personal information that is necessary or desirable when running a business for the purposes of conducting that business.
Should we directly or through a third party gain automatic data e.g. IP address, through the use of cookies, analytics or user data from our website, social media or other contact methods, this information will be stored electronically as with other personal information.
All personal identifying information that you provide is at your discretion. We may request personal information in order to provide quotes, goods or services in order to deliver such outcomes. If you do not wish to provide sufficient information so that we can provide services at the level of quality we expect from our company or meet our governance requirements by avoiding potential financial losses, we may refuse supply. Any information regarding other individuals or organisations must only be provided if you have authority to do so, by providing such information you are agreeing you have this authority. Should you choose to contact us, all information you provide may be stored electronically by our company for our future reference.
All personal information that we hold will be stored on a secure server in Australia or overseas. We will maintain all your information indefinitely unless we determine that we no longer wish to maintain it. We may convert your data to hard copy for the purposes of service provision, contract execution or similar activities. Hard copy documentation will only be maintained in secure storage where required by law or to enforce agreements. All hard copies will be destroyed using appropriate destruction methods when no longer required.
Internal access to your personal information will be restricted to employees, contractors and associates of our company. Your personal information will be used to provide for the specified purpose it was collected e.g. providing a quote, marketing and the provision of services. All information that we collect has the specific purpose of marketing where relevant in addition to any other purposes. If you do not wish to receive marketing communication, you may opt out by emailing
info@prismatic.com.au.
We may provide your personal information without your consent or notification if it is provided to comply with legal obligations including complying with contract terms, as part of a legal dispute between yourself and our company, to inform credit reporting agencies or debt collectors if required, or in instances where the information is provided to prevent harm to persons or property. We may also share information where you request for us to do so or provide consent. We do not routinely provide personal information to third parties, however we may provide mailing and contact lists from events or projects to third parties involved in that event or project based on the contract terms we have agreed with these parties, by providing your personal information to us, you consent to disclosure at our discretion. In the event that our company is sold or merge with other organisations, you agree that your personal information may be transferred between the organisations. Should we provide your personal identifying or contact information to a third party outside of our organisation and associates beyond the scope of your previous consent, we will notify you prior to this occurring.
This privacy policy does not cover third parties, please refer to their privacy policy to determine how they will use your information. We take no responsibility for third party sites, their security or their actions, including if we provide links to third party sites.
You may request access to your personal information that we store and ask for us to correct information that is not accurate or complete. In order to provide this service, we will ask for proof of identity prior to giving you access. We may refuse you access to the information if a disclosure is unlawful, will prejudice our rights or result in the disclosure of the personal information of others. We may charge a fee for the retrieval of your information if it takes more than 15min of our staff time or we incur other expenses in the process. We are under no obligation to make changes to the information stored based on your requests if we believe it to be inaccurate or misleading. We will retain at our discretion any information that we are required to maintain by law or to enforce our legal rights indefinitely.
All complaints and feedback regarding privacy may be communicated to our email or postal addresses. We endeavour to answer all complaints or questions within 30 days of receipt.
